SAAS

WEB DESIGNB2BB2C

END-TO-END UI/UX DESIGN FOR COMPLEX SAAS PLATFORMS, FROM INITIAL DISCOVERY TO SCALABLE DESIGN SYSTEMS.

2025

SCAN2VERI

Blockchain Document Verification Platform

End-to-end product design for an enterprise-grade blockchain-based document verification system. Designed a comprehensive SaaS ecosystem (~50 unique screens) serving financial institutions, government bodies, and corporate branches — enabling secure document registration, authenticity verification, and multi-level access management across international markets.

2026

CHILDFREE TRUST

Estate Planning & Fiduciary Services CRM

End-to-end CRM design for the first US-based specialized estate planning and fiduciary services platform for childfree individuals. Designed ~100 screens across 3 distinct user roles (Call Center, Medical, Welon Trust), featuring emergency medical incident workflows, document management with legal compliance, evidence submission systems, and multi-step process tracking. Enhanced and consolidated the existing design system into a unified, scalable framework.

2026

OPSAGE

Restaurant Data Integration Platform (SaaS CRM)

End-to-end design system creation and core UX flow design for CONVX OpSage — a restaurant data integration and AI analytics platform. Designed authentication flows (Sign In, Sign Up, Forgot Password), company onboarding (Create/Edit Company with multi-step wizards), and integration selection interfaces. Established design rules and patterns that enabled AI-assisted scaling of the remaining platform screens.

2023

KOFF CRM

Field Service Management & Call Center Platform

Comprehensive CRM redesign for a multi-city field service management platform handling appliance repair, cleaning, and technical services. Enhanced UX for call center operators managing inbound orders, technician dispatch, real-time tracking, and performance analytics. Improved Bootstrap-based interface across 6 core modules to accelerate operator workflows and reduce cognitive load in high-volume call center environment.